Shipping policy

SHIPPING & DELIVERY POLICY

Last updated May 23, 2024



This Shipping & Delivery Policy is part of our Terms and Conditions ("Terms") and should be therefore read alongside our main Terms: https://us.hom.com/policies/terms-of-service.


Please carefully review our Shipping & Delivery Policy when purchasing our products. This policy will apply to any order you place with us.

WHAT ARE MY SHIPPING & DELIVERY OPTIONS?

In-Store Pickup

In-store pickup is available for all available items. Pickups are available Monday to Saturday between 11am -5pm. Proof of ID and order confirmation email.

We offer various shipping options. In some cases a third-party supplier may be managing our inventory and will be responsible for shipping your products.

Free Shipping

We offer free 2 Business Days shipping on all orders.

2 Business Day and Next Business Day shipping is available within the 48 contiguous United States. If you reside outside this area, please contact our Customer Service Department for special shipping instructions. At this time, we do not ship internationally.

DO YOU DELIVER INTERNATIONALLY?

We do not offer international shipping.

WHAT HAPPENS IF MY ORDER IS DELAYED?

If delivery is delayed for any reason we will let you know as soon as possible and will advise you of a revised estimated date for delivery.

ORDER PROCESSING TIMES

Orders are processed the same day if we receive them by the designated cut off time of 11:00 am ET. Shipments to P.O. Box addresses will be shipped to via regular US Mail at US Mail speeds. We will use the service you choose during checkout but can't guarantee arrival on a particular day.

QUESTIONS ABOUT RETURNS?

If you have questions about returns, please review our Return Policy: https://us.hom.com/pages/return-policy.

HOW CAN YOU CONTACT US ABOUT THIS POLICY?

If you have any further questions or comments, you may contact us by:
  • Phone: +1-855-791-1238

  • Email: webcustomerservice@us.hom.com